ALCHEMY HEALING ARTS CENTER 410-263-1272
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AMENDED CANCELLATION POLICY

Alchemy's COVID-19 Informed
Rescheduling and Cancellation Policy

WHEN IS IT OK TO COME FOR YOUR SESSION?
WHEN IS RESCHEDULING BEST?
410-263-1272

Life happens, schedules change, and we cannot predict all sorts of things. We understand and ask that you give us 24-48 hours’ notice when you need to reschedule or cancel your session.

We are living in a time of heightened concern due to the spread of COVID-19 around the world. Alchemy hasn’t needed to change our policy, and we want to highlight some pertinent points: if you newly fall under any of the categories below, we will waive the cancellation fee - please contact us immediately. We ask you to reschedule for a time when you are feeling better, not contagious, and cleared by your doctor to return with at least one negative test.

Please email or call to reschedule if:
  • You have any symptoms that could be associated with COVID-19 (or any other illness with similar symptoms) o
  • If you have tested positive, are waiting on a test, or share your home with someone who is in this situation.
  • If you are sick, running a fever, or feel like you are coming down with something
  • If you have been exposed to COVID-19, the Corona Virus, the flu, or other communicable disease within the previous 14 days
  • If you have any respiratory system symptoms - cough, sneezing, wheezing, congestion, runny nose – even if you are sure they are only allergies
  • If you or any of your household members are experiencing any of the symptoms listed below at the moment or in the last 14 days:
  • Fever
  • Fatigue
  • Cough
  • Difficulty breathing/shortness of breath
  • Chills
  • Nausea or vomiting
  • Confusion
  • New widespread muscle pain
  • New or different headaches
  • Loss of taste and smell
  • Bruising, redness, swelling
  • New skin rash or skin changes
  • Cramping in lower legs and feet
  • Red or purple toes
  • Sore Throat
  • Nasal Congestion/runny nose - even if it is only allergies
In addition, we suggest that our elders and those with underlying health issues who are at higher risk take stronger protective measures and seek medical advice in order to make informed choices based on their individual risk factors.

Our therapists take everyone's health very seriously and we will cancel sessions if a therapist is unwell.

If at any time you have questions or concerns, please give us a call at 410-263-1272 to discuss.

To learn more about our amended and updated protocols due to COVID-19 please follow the links below:

  • Overview of Protocols and Background
  • Office Cleanliness, Sanitation, and Disease Prevention Protocols
  • Enhanced Client Safety Protocols
  • Intake and COVID-19 Screening Forms
  • Therapist, Practitioner, and Staff Commitments and Protocols
  • COVID-19 Response and Closing Protocols in the case of an infection in a client, therapist or staff member
  • Amended Cancellation Policy

Alchemy Healing Arts Center is committed to doing all we can to keep you and our therapists, practitioners, and staff safe.
We require your help to do that, please answer our questions truthfully, and reschedule if need be.
Viruses and bacteria survive because they move from host to host, making it their job to convince you to be exposed to as many people as possible. Your job is to resist this temptation!

If you might be contagious, staying home is always the best choice.

Receiving massage or bodywork when you are sick, or might be getting sick:

We know how much you are looking forward to your massage; we know how much better you feel after your lymph drainage session, and what a difference craniosacral is making! 

Yet, when do you decide to reschedule instead of coming in to the office for your session? Won’t it help you feel better?

Well the truth is, bodywork can often flush more of what is going on into your system, bringing on increased symptoms making you feel like you were hit by a truck.

When in doubt, please call and talk with us.
We want to see you, and we want you to feel better after your session not worse. We also don’t want to catch what you have and have to be out of work ourselves!

Our cancellation policy asks you to call 24 hours, or more, in advance if you need to cancel an appointment. We also understand that illness happens, and are always happy to get you rescheduled if either you or your child are too sick to come in.

In massage school, we are all taught not to receive bodywork when getting or feeling sick. Every last one of us then pushed that envelope once, because we just didn't t believe it will be a problem.

Result: Hit by a truck syndrome. While we can never know for sure, it did seem like I got sicker, and for longer, when I got that massage in school right at the start of a cold. I learned my lesson, and won’t do that again!
     ~Amelia Mitchell

Some circumstances when it might make sense to come in for your session - however we may not be able to see you at this time.

PLEASE COMMUNICATION WITH US IN ADVANCE
  • Allergies and treated Sinus Infections – Lymph Drainage Therapy and CranioSacral Therapy can be very helpful in relieving inflammation and the resulting sinus pressure and pain. If you have an infection, please see your doctor first and visit when you are no longer contagious.
  • Pediatric Ear Infections – can be utterly miserable for baby as well as parents, CranioSacral Therapy is an important holistic support for baby’s healing and can bring pain relief.
  • A bronchial Infection, as it winds down – the coughing brought on by bronchitis or similar can make for sore ribs and back, while the accumulation of mucus in the lungs often keeps the coughing going on for weeks. Once treated by a doctor, and no longer contagious, we have many clients who will come for massage to relieve some of the aches and pains the coughing has brought on. Tapotement, a massage technique, helps to loosen secretions in the lungs, often bringing more productive coughs.





SCHEDULE ONLINE NOW
Alchemy Healing Arts Center Logo with Owl and Branch
107 Ridgely Avenue  |  Suite 13A  |  Annapolis, Maryland  21401
www.AlchemyHealingArtsCenter.com    410-263-1272    wellness@AlchemyHealingArtsCenter.com   Online Scheduling Available


©2006-2020 Alchemy Healing Arts Center, LLC - All Rights Reserved
The information provided on this site is not a substitute for medical advice and care.
Alchemy Healing Arts Center, LLC assumes no responsibility for outcomes resulting from the use of information contained on this web site, or from linked sites.

  • Home
  • Schedule Now
  • Modalities
    • Massage >
      • Therapeutic Massage
      • Restorative Massage
      • Myofascial Release
      • Sports Massage
      • Deep Tissue Massage
      • Massage Videos and Info
      • Integrative Reflexology
    • CranioSacral Therapy >
      • CranioSacral Therapy
      • Pediatric CranioSacral Therapy
      • Multi-Therapist Sessions
    • Lymph Drainage Therapy
    • Pregnancy and Fertility >
      • PreNatal Massage
      • CranioSacral for Pregnancy
    • Distance Sessions
    • Meditations with Kay Schaefer
    • Yoga Videos with Jackie
  • Therapists
    • Amelia Mitchell
    • Catherine Whelan
    • Elizabeth Sanders
    • Shelbi Miles
    • Tresa Ballard
    • Kay Schaefer
    • Sabrina Lopez
    • David Paad
    • Eliza Ennis
    • Erin Kennedy
    • Jackie Melsopp
    • Lynne Brummitt
  • Details & Info
    • COVID-19 Protocols >
      • Cleanliness and Disease Prevention
      • Client Safety Protocols
      • Intake and Screening
      • Covid Vaccine and Bodywork
      • Therapist Protocols
      • COVID-19 Exposure + Closing Policy
    • Welcome To All
    • About Alchemy
    • Newsletter
    • Gift Certificates
    • Rates and Insurance
    • Cancellation Policy Cold or Flu, COVID-19?
    • Testimonials
    • Cleanliness and Disease Prevention
    • About Your Session
    • Weather
    • Blog
    • Location and Contact
    • Careers With Alchemy >
      • Job Posting - LMT
  • Classes-Events
    • Meditation Series
    • Self Care - Lymphatic System
    • Continuing Education Classes
    • Being Uncomfortable - Becoming Anti-Racist
    • Alchemy Evenings
    • Gender 101 Alchemy Evening
    • CST Study Group
    • LDT Study Group