WHEN IS IT OK TO COME FOR YOUR SESSION?
WHEN IS RESCHEDULING BEST?
410-263-1272
Life happens, schedules change, and we cannot predict all sorts of things. We understand and ask that you give us 24-48 hours’ notice when you need to reschedule or cancel your session.
We are living in a time of heightened concern due to the spread of COVID-19 around the world. Alchemy hasn’t needed to change our policy, and we want to highlight some pertinent points: if you newly fall under any of the categories below, we will waive the cancellation fee - please contact us immediately. We ask you to reschedule for a time when you are feeling better, not contagious, and cleared by your doctor to return with at least one negative test.
Please email or call to reschedule if:
We are living in a time of heightened concern due to the spread of COVID-19 around the world. Alchemy hasn’t needed to change our policy, and we want to highlight some pertinent points: if you newly fall under any of the categories below, we will waive the cancellation fee - please contact us immediately. We ask you to reschedule for a time when you are feeling better, not contagious, and cleared by your doctor to return with at least one negative test.
Please email or call to reschedule if:
- You have any symptoms that could be associated with COVID-19 (or any other illness with similar symptoms) o
- If you have tested positive, are waiting on a test, or share your home with someone who is in this situation.
- If you are sick, running a fever, or feel like you are coming down with something
- If you have been exposed to COVID-19, the Corona Virus, the flu, or other communicable disease within the previous 14 days
- If you have any respiratory system symptoms - cough, sneezing, wheezing, congestion, runny nose – even if you are sure they are only allergies
- If you or any of your household members are experiencing any of the symptoms listed below at the moment or in the last 14 days:
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In addition, we suggest that our elders and those with underlying health issues who are at higher risk take stronger protective measures and seek medical advice in order to make informed choices based on their individual risk factors.
Our therapists take everyone's health very seriously and we will cancel sessions if a therapist is unwell.
If at any time you have questions or concerns, please give us a call at 410-263-1272 to discuss.
Our therapists take everyone's health very seriously and we will cancel sessions if a therapist is unwell.
If at any time you have questions or concerns, please give us a call at 410-263-1272 to discuss.
To learn more about our amended and updated protocols due to COVID-19 please follow the links below:
Alchemy Healing Arts Center is committed to doing all we can to keep you and our therapists, practitioners, and staff safe.
We require your help to do that, please answer our questions truthfully, and reschedule if need be.
- Overview of Protocols and Background
- Office Cleanliness, Sanitation, and Disease Prevention Protocols
- Enhanced Client Safety Protocols
- Intake and COVID-19 Screening Forms
- Therapist, Practitioner, and Staff Commitments and Protocols
- COVID-19 Response and Closing Protocols in the case of an infection in a client, therapist or staff member
- Amended Cancellation Policy
Alchemy Healing Arts Center is committed to doing all we can to keep you and our therapists, practitioners, and staff safe.
We require your help to do that, please answer our questions truthfully, and reschedule if need be.
Viruses and bacteria survive because they move from host to host, making it their job to convince you to be exposed to as many people as possible. Your job is to resist this temptation!
If you might be contagious, staying home is always the best choice.
If you might be contagious, staying home is always the best choice.
Receiving massage or bodywork when you are sick, or might be getting sick:
We know how much you are looking forward to your massage; we know how much better you feel after your lymph drainage session, and what a difference craniosacral is making! Yet, when do you decide to reschedule instead of coming in to the office for your session? Won’t it help you feel better? Well the truth is, bodywork can often flush more of what is going on into your system, bringing on increased symptoms making you feel like you were hit by a truck. When in doubt, please call and talk with us. We want to see you, and we want you to feel better after your session not worse. We also don’t want to catch what you have and have to be out of work ourselves! Our cancellation policy asks you to call 24 hours, or more, in advance if you need to cancel an appointment. We also understand that illness happens, and are always happy to get you rescheduled if either you or your child are too sick to come in. In massage school, we are all taught not to receive bodywork when getting or feeling sick. Every last one of us then pushed that envelope once, because we just didn't t believe it will be a problem. |
Some circumstances when it might make sense to come in for your session - however we may not be able to see you at this time.
PLEASE COMMUNICATION WITH US IN ADVANCE
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